Refund policy

Color Meeh Pink accepts eligible returns requested within 14 days after delivery.

To qualify for a return, hair products must be:

  • Unworn
  • Unwashed
  • Uncut
  • Uncolored
  • Unbleached
  • Unaltered
  • Free from styling products
  • In their original packaging
  • Returned with all original tags, bands, seals, and packaging intact

For lace products, the lace must not have been cut, tinted, glued, sprayed, altered, or otherwise modified.

Products that show signs of wear, installation, washing, cutting, coloring, bleaching, modification, odor, or other use are not eligible for return for hygiene and quality-control reasons.

How to Request a Return

Before returning an item, email Colormeehpinkhair.services@gmail.com within 14 days of delivery.

Please include:

  • Your full name
  • Order number
  • Item you wish to return
  • Reason for the return
  • Photos if the item arrived damaged, defective, or incorrect

Do not mail merchandise back until you receive return instructions from Color Meeh Pink.

Unauthorized returns may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If you receive an incorrect, damaged, or defective item, contact us at Colormeehpinkhair.services@gmail.com within 3–7 DAYS of delivery.

Include your order number and clear photographs showing the problem.

We will review the information and provide further instructions.

Non-Returnable Items

The following items are not eligible for return:

  • Used or installed hair
  • Hair with cut lace
  • Washed or conditioned hair
  • Colored, bleached, dyed, or chemically altered hair
  • Hair that has been cut or trimmed
  • Products with missing packaging, tags, seals, or bands
  • Personalized or custom-made products
  • Gift cards
  • Items specifically marked Final Sale

Exchanges

We currently DO NOT offer direct exchanges.

If you would like a different eligible item, request a return for the original item and place a new order after the return has been approved.

Refunds

Once an eligible return has been received and inspected, we will notify you whether the refund has been approved.

Approved refunds are issued to the original payment method.

Please allow approximately 5–10 business days after approval for the refund to appear, depending on your bank or payment provider.

Original shipping charges are NON-REFUNDABLE, except where required by law or when Color Meeh Pink made an error with the order.

Return Shipping

Return shipping costs are PAID BY CUSTOMER unless the product arrived damaged, defective, or incorrect.

Return packages should include tracking whenever possible.

Do not send a return until return instructions have been provided.

Contact Information

Questions about returns or refunds can be sent to:

Color Meeh Pink
Email: Colormeehpinkhair.services@gmail.com
Business Mailing Address: 870 W 23rd Ave Eugene, OR 97405
Customer Service Hours: 9AM-5PM PST
Response Time: Normally within 1–2 business days.